Shipping and Delivery
When will my order arrive?
An estimated delivery time will be provided to you once your order is placed. Delivery times are to serve as a guide and are subject to the acceptance and approval of your order.
Delivery times are estimates and commence from the date of shipping rather than the date of order. Orders are shipped within 1-2 business days (Monday to Friday). Weekend orders are shipped by the following Monday (excluding Holidays), including priority shipments.
Please note that some couriers will deliver your packages anytime between 3pm - 10pm. As we offer a variety of delivery options for customers, please check with their respective websites on each individual courier's delivery timing and policies. Depending on the courier that you picked during checkout, your package may get a limited delivery attempt before it will be returned to us. In event of package being returned due to failed delivery, re-delivery fees will be charged to the customer according to the delivery choice picked.
Within Singapore: As per the information provided by the shipper, the order will arrive in 2-4 working days. Please note that working days do not include weekends and public holidays.
For same-day delivery by 6.00pm and 10.00pm, the cut off timings are 11.00am and 2.00pm respectively. Any same-day orders after this timing will be processed on the next day.
FREE SHIPPING OFFER
Free Shipping is only applicable for Standard domestic Shipping. Same-Day Delivery is not covered.
Outside Singapore: All shipments are sent using one of our reputable courier agencies. Generally, the delivery will take 12-14 working days to arrive. We will provide you with a tracking number to track your shipment online.
Delivery times may vary due to carrier shipping practices, delivery location, mode of delivery, and the items ordered.
Do you ship overseas?
Shipping outside Singapore will require a delivery charge. It depends on the weight of the shipment and the location of delivery. The charges will be calculated at the time of order placement. In general, the more the number of items in an order, the lower the average shipping charge per item.
Note: Some countries charge customs duties for packages which value crosses a certain limit. These are country specific-charges, and are payable by the customer during delivery of the shipment. Please note that our shipping charges do not include customs duties.